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      No, we don’t. Our customers send inventory that is unsellable or heavily discounted and has little or no value. Think dated apparel, damaged/soiled goods, broken size runs, one-offs, clearance items and overstock.

      Yes. Refried covers the cost of shipping your dead-stock/surplus to Refried. We simply provide our UPS account number.

      We use all types of garments and soft goods including sweatshirts, tee shirts, active-wear, fleece, jackets, pants and even knits.

      Yes. We cut the damaged or soiled areas out and use only the material from the good sections.

      No, our customers just send their dead-stock/surplus inventory to our New Bedford, MA factory and we follow up with a call or email to suggest styles based on current trends as well as your preferences.

      Yes. We always avoid, remove or sew a patch over third-party brand graphics.

      Once-Baked Custom Printed Apparel: Yes, we work with your brand graphics and provide digital art proofs for approval.

      Twice-Baked: Our innovative design and upcycling methods produce a one-of-a-kind appeal that makes each garment unique. While there’s no artwork to review, we can send a pic of a finished sample garment or item for review prior to production. For Twice-Baked apparel, consider the following:

      • The dead-stock items that you send to us have already been approved
      • When using pieces of our own material we follow brand color guidelines
      • It’s the one-of-a-kind appeal that consumers are attracted to 
      • The individuality conveys the upcycled nature and "green” aspect of our brand

      Yes. We incorporate some of our own surplus material in the process – always aligning our materials with your brand colors.

      We create upcycled apparel for many organizations, retailers and manufactures. In doing so, we create our own surplus in the process. We also source soft goods that are destined for the incinerator or landfill and put them to good use. In all cases, sourced goods are inspected & sorted to prepare for the Refried transformation and to ensure a quality finished garment.

      Yes, we love to mix different material types. The use of mixed materials adds to the overall visual appeal and comfort of the garment, and creates a unique and refreshing look.

      MOQ: 24 Per Item / 96 Units Total

      The ratio is approximately 1:1. We can make one new Refried item from one of your surplus garments. It’s important that each new Refried item includes portions of your logo, wordmark or graphics.

      Note: To increase the yield of surplus to new product, (for a nominal upcharge fee), we can print your logo on our surplus material to create a branded, sewn-on patch. (The upcharge depends on the size of the branded logo patch.)

      Yes. We can create multiple pieces of any style or item to look the same as long as your dead-stock/surplus goods include multiple soft good items that have the same colors and graphics. E.g. If you send 100 tee shirts (of the same color with the same graphics), we can create approximately 100 of any single style or accessory.

      Note: See Question 15 for selling one-of-a-kind items on e-commerce.

      Yes. In fact, customers prefer Refried products that are unique and one-of-a-kind. Contact Mark at mark@refriedapparel.com to learn how you can successfully merchandise one-of-a-kind Refried items on your e-commerce website.

      Yes, all styles are available in standard sizes and they run true-to-size. Plus sizes are available for an upcharge.

      Once-Baked: Orders ship 3-4 weeks from PO date. (Allow 4-6 weeks for initial order due to artwork prep and setup.)

      Twice-Baked: Orders typically ship 4-6 weeks from receipt of your dead-stock/surplus inventory and PO. During periods of high demand, turn times may be extended. With this in mind, we encourage customers to book orders well in advance.

      Yes. Customers are welcome to send large volumes (pallets) of dead-stock/surplus goods and we’ll store at no charge*. This can help to free up your valuable warehouse space and it allows us to process your orders efficiently going forward. Sending large volumes also saves on shipping multiple times.

      *We will store your surplus at no cost as long as you place an order four times throughout the year (from the date of the receipt of your goods). If orders are not placed throughout the year, Refried Apparel reserves the right to use your surplus goods at its discretion.

      To ensure successful programs, we support our Retailers with signage and marketing materials that effectively convey the upcycled “story” and unique product offering. For ecommerce programs, we supply full marketing support including images for web and social.

      Cartons Ship-to: Refried Apparel, 630 Belleville Ave, New Bedford MA 02745

      Palletized Ship-to: Refried Apparel, C/O Darn It, 686 Belleville Ave, New Bedford MA 02745

      Yes. As an upcycling resource, we have access to an unlimited supply of surplus goods through established relationships with manufacturers and licensees alike.

      For more information contact Mark at 508-889-7929 / mark@refriedapparel.com